Shipping and Delivery
We use Standard, 3-day Air, 2-day Air, and Overnight UPS services for all domestic orders (48 continental US states). Orders to P.O. boxes, Hawaii, Alaska will be sent via USPS registered mail. International orders are shipped via UPS Worldwide Express.

We offer free, standard shipping to professional with orders exceeding $500 (excluding shipping & handling, and tax).

There is an additional charge of $7.50 for C.O.D. orders.

Packages are generally shipped within 3 days of your order. If your order is processed on Friday, it will be shipped the following Monday to prevent products from being stored in a non-climate controlled warehouse over the weekend.

Returns and Exchanges
SESHA SKIN THERAPY gladly accepts returns and exchanges for up to 30 days after the date of PURCHASE (excluding shipping & handling charges, and taxes). Products should be at least half full when mailed back to SESHA SKIN THERAPY. To ensure a timely refund or exchange, please fill out a return slip and send it along with the item. You can download and print a return slip from our website, or call our customer service representatives and we can either fax or mail you a copy. Exchanged items will be delivered at no extra charge to the customer. However, we do not refund original shipping fees and are not responsible for shipping costs being sent back to us.

Click here to download a pdf Return Slip

If you have a question about your order, simply email us at info@seshaskin.com or call us toll free at 1-888-977-3742. Our customer service representatives are available Monday-Friday, 9:00 AM - 5:00 PM EST.

Please allow 3-5 business days to process your return or exchange. We will notify you via email, phone, or fax once your return or exchange has been processed. Please note that it may take your financial institution approximately 7 business days to reflect this transaction.

Lost or Damaged Products In the unlikely event that your product is lost or damaged in transit, please contact us in writing or by email at info@seshaskin.com.

For online orders, your tracking number will be emailed to you once your order is processed. Please allow 7 days from the date of your order in the case that UPS or USPS is delayed. In the case of a damaged parcel, please contact us within 48 hours of delivery and return the package to the following address:

Conrex Pharmaceutical Corp.
5127 West Chester Pike
Newtown Square, PA 19073

We regret that we cannot accept damage claims beyond 3 business days of delivery.

Quality and Safety
SESHA SKIN THERAPY uses the highest, pharmaceutical-grade ingredients in the market. Our products have a general shelf life of 12 months. However, due to the nature of antioxidants and certain ingredients, we strongly suggest all products that will not be used immediately be stored in a refrigerator in order to slow down the oxidation process. Partially used items should also be kept in a refrigerator until later use.

Privacy Information

Personal Information
We respect our customer's privacy and do not distribute personal information to advertisers, any third party vendors, or other organizations for commercial purposes. However, when you enter personal information to complete a transaction or create an account, you voluntarily consent the right for SESHA SKIN THERAPY to collect this data in order to customize the content of this website and/or layout of our page for each individual visitor or notify customers about updates to our website, unless otherwise stated by you. We may also collect this data to analyze company performance and growth as well as behavioral patterns and statistical data on our products. The contents of this website will be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website. We assure the security of our system and while we store your name, shipping address, email address, and telephone number in your personal account for your convenience, we DO NOT store your credit card number or any information that might compromise your financial information.

Cookies
We use cookies to store visitor preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize web page content based on visitors' browser type or other information that the visitor sends. We do not however, store credit card or financial information.

Email
SESHA SKIN THERAPY has the right to send promotional offers and newsletters to those who submit their email addresses and ask to receive promotional codes and additional information. If you wish to discontinue email subscriptions, simply email info@seshaskin.com and type "discontinue emails" as the subject heading.

Direct Mail
If you supply us with your postal address online, you may receive periodic promotionals and newsletters by direct mail from SESHA SKIN THERAPY. We pledge to comply with all laws that govern the protection of our customers. If you do not wish to receive such mailings, please email info@seshaskin.com and type "discontinue mailing" as the subject heading, or call customer service during business hours.

Professional Accounts
Our professional partners must agree to the terms and agreements emailed to them when their professional accounts have been approved and activated. If SESHA SKIN THERAPY suspects any wrongdoing or breach of information to people not registered as a SESHA SKIN THERAPY Professional, SESHA SKIN THERAPY has the right to investigate and/or deactivate the accounts of those involved.

Changes in Policy
Our pr This policy is effective on September 23, 2005. However, from time to time, we may use customer information for new, unanticipated issues not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes on our website and provide you with the ability to opt our of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Terms and Conditions
We reserve the right to change these terms & conditions.

These terms & conditions apply to all orders: online, fax, phone, and mail orders.

All orders must be pre-paid by money order, check or credit card.

All prices are in US currency.

All listed prices are subject to change without notice.

All products and services are subject to availability. If for some reason your order cannot be fulfilled, you will be notified by phone, fax, or email and your order will be processed with the next available batch, or you will be given the option of a full refund.